SalesKite CONNECT!

Once your basic site is up and running, the next critical component is to begin communicating with your customers. Organizing contacts, tracking communications and making the entire system available to your employees everywhere can help you increase your sales and streamline your business.

The SalesKite Customer Relationship Management System can easily help you to accomplish these objectives - again, with an easy-to-launch and use management interface. To fully understand the value of the SalesKite CONNECT system, let's take a closer look at some of the features offered:

Contact Relationship Management (CRM)					Contact Point includes:
					Company info Person data (multiple persons) Financial data Group into type of contact
Complete Communication History					Types stored under contact point:
					General notes added by users. Incoming and outgoing faxes (e-fax) Incoming and outgoing email. Uploaded files and docs.
Prospecting					Tracks this info:
					Estimated order date Estimated order value Change of orders Competitors Win/Loose statistics Sales lead statistics All this helps you project sales and measure advertising effectiveness.
Marketing					Marketing tools include:
					CMS for managing your web-site Sales lead statistics Create mailing lists Send mass emails (updates CRM)
Individual User Information					Keeping team members organized:
					Performance dashboard Individual user task calendar Location calendar Precise access control for each user
Internal Information Sharing					Team collaboration by info sharing:
					Send internal notes (copy to SMS) Team collaboration by sharing info See all notes for a company Complete task for other team members

Perhaps the most important feature of SalesKite CONNECT is in the global access ability of the system, giving each team member access to all the customer data and information. With this level of access, any team member can quickly identify the status of an account, identifying issues, answering questions on the spot or following up with all relevant information available. This type of control streamlines communication, saves money, maximizes prospect closure and helps to build an effective team collectively focused on client needs and conversion.
 
Although the main componenet of SalesKite CONNECT is in the Customer Relationship Management system, at this level, SalesKite can also implement other functions at this point in the development process such as inventory management, order handling, shipping or other third party features such as FedEx, etc. 
 
If you have any questions or need more information, please do not hesitate to contact us.